Poynter contributor Dan Salamone, Director of Local Content Development at Nexstar Media Group in the US, questions whether media ombudsmen played a vital role in ensuring a publisher’s credibility in the eyes of the public. Spoiler alert: the answer is yes, to an extent.
The roles were largely abandoned due to funding cuts and the crisis within public interest journalism funding models. Should they come back?
This piece explores whether ombudsmen should be brought in once again, to rebuild trust in an increasingly polarised industry.
Read in full here.